Description

About the Company:

Headquartered in El Segundo, Calif., Internet Brands® is a fully integrated online media and software services organization focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. Internet Brands' powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth. Internet Brands is a portfolio company of KKR and Temasek.

WebMD Health Corp., an Internet Brands Company, is the leading provider of health information services, serving patients, physicians, health care professionals, employers, and health plans through our public and private online portals, mobile platforms, and health-focused publications. The WebMD Health Network includes WebMD Health, Medscape, Jobson Healthcare Information, prIME Oncology, MediQuality, Frontline, QxMD, Vitals Consumer Services, MedicineNet, eMedicineHealth, RxList, OnHealth, Medscape Education, and other owned WebMD sites. WebMD®, Medscape®, CME Circle®, Medpulse®, eMedicine®, MedicineNet®, theheart.org®, and RxList® are among the trademarks of WebMD Health Corp. or its subsidiaries.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status
For Company details, visit our website: www.webmd.com / www.internetbrands.com

Drive multi-team technical programs, own delivery, manage risk, and communicate impact to leadership.

We are seeking an experienced Senior Technical Program Manager to own and drive multi-team, cross-functional technical programs that deliver strategic business outcomes. This role combines deep agile fluency, program and portfolio-level planning, cross-organizational coordination, and executive communication. S/He will partner closely with engineering, product, design, operations and business stakeholders to define roadmaps, remove blockers, manage risk, and measure program health from conception through business impact.

Key Responsibilities

• Team Management
  

• Lead and facilitate all Scrum ceremonies (Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives) for two Agile teams, ensuring consistent delivery, team engagement, and continuous improvement.
  
• Drive program management across a portfolio of four Agile teams, aligning roadmaps, managing cross-team dependencies, and coordinating integrated release planning.
  
• Partner with Product Owners and stakeholders to prioritize backlogs, mitigate risks, and ensure delivery aligns with strategic business objectives.
  
• Provide portfolio-level reporting, forecasting, and performance insights while fostering Agile best practices, transparency, and operational excellence across teams.
  

• Program Strategy & Planning
  

• Own program charters, end-to-end roadmaps, success criteria and alignment to business objectives.
  
• Translate company strategy into clear program priorities, milestones, and resource plans across multiple teams.
  
• Lead quarterly and long-range capacity planning, balancing scope, resources and timelines across workstreams.
  

• Program Execution & Delivery
  

• Drive delivery of large, technically complex programs comprising multiple projects and teams; ensure on-time, high-quality outcomes.
  
• Orchestrate cross-functional dependencies, manage sequencing, and remove organizational impediments.
  
• Operate program-level release, milestone and launch processes; maintain program schedules and integrated plans.
  

• Technical Leadership & Influence
  

• Maintain technical fluency across systems (APIs, services, data, infra, web and mobile platforms) to identify risks, trade-offs, and integration concerns.
  
• Partner with engineering leads and architects to surface technical dependencies, propose solutions, and influence technical direction.
  
• Lead technical intake, prioritization and change control for program scope.
  

• AI Programs & Governance
  

• AI-specific program accountability: Own model lifecycle programs (experimentation → validation → deployment → monitoring → scale), model risk management, and coordination
  
• Offshore reality: Design and operate for distributed teams—ensure timezone overlap strategies, clear escalation mechanics, minimize decision latency, and define RACI for offshore/onshore handoffs.
  

• Stakeholder Management & Communication
  

• Serve as primary program owner for senior leadership and business partners; run steering committees and executive reviews.
  
• Produce concise executive-level reporting (status, risks, mitigation, outcomes) and tailor communications for diverse audiences.
  
• Build strong cross-functional relationships and drive alignment through regular touchpoints and stakeholder feedback loops.
  

• Risk, Budget & Vendor Management
  

• Develop and maintain program-level risk registers, contingency plans, and escalation protocols.
  
• Manage program budgets, track spend vs. plan, and coordinate with finance and procurement as needed.
  
• Own vendor/third-party integration and delivery where applicable.
  

• Process, Tools & Automation
  

• Establish program governance, templates, and tooling conventions to improve visibility and efficiency.
  
• Identify automation and tooling opportunities (including AI-assisted tooling) to reduce manual work and improve program telemetry.
  
• Drive PMO maturity: scalable processes, reporting, and knowledge management across the organization.
  

• Measure Impact
  

• Define and track program success metrics and business outcomes; iterate to maximize value delivery.
  
• Ensure learnings are captured and operationalized for future programs.
  
  

Qualifications

• Required
  

• 10+ years of program or technical project management experience delivering large-scale technical programs in fast-paced, matrixed organizations.
  
• Proven track record driving multi-team, cross-functional technical initiatives from concept to measurable business outcomes.
  
• Advanced proficiency with Agile at scale methodologies (e.g., SAFe, LeSS, or equivalent) and deep SDLC knowledge.
  
• Experience with capacity planning, roadmaps, dependency management, and cross-team prioritization.
  
• Expert-level proficiency in JIRA and Confluence; comfortable with program/portfolio tooling (Roadmunk, Airtable, Smartsheet, BI dashboards).
  
• Excellent stakeholder management and executive communication skills; proven ability to influence without direct authority.
  
• Strong analytical and problem-solving skills; data-driven mindset.
  
• Bachelor's degree in Business, Computer Science, Engineering, or equivalent experience. Fluent English.
  

• Preferred

• Strong technical literacy (experience with APIs, backend services, cloud infrastructure, data flows and integrations).
  
• Certifications such as PMP, CSM, SAFe Program Consultant (SPC), or equivalent.
  
• Familiarity with emerging project automation and Agentic AI tools for program management and decision support.
  
• Prior experience mentoring PMs and leading PMO or program-level process change initiatives.